Virtual F&I: The Process and Menu Selling

A successful virtual presentation spends most of it's time developing a need for a customer, introduces the basics of the solution, therefore giving the F&I Manger permission cover it in more detail with a customer.

To get an idea of what a Virtual Presentation looks like:
Service Contract presentation

To see an actual F&I presentation, with a full range of products:
Full F&I Presentation ending in Packages

To see how this all fits together in a dealership, with an F&I manager:
Virtual Presentation word tracks and menus

F&I Managers ultimately use a paper Menu to review options with a customer. Increasingly, electronic menus are used speed up the calculation of payment choices, and print custom menus. Some even pull the customer and vehicle information from your accounting program, to make things even faster.

An excellent example is the Menu Master program.

All programs are well supported by online training, that is customized for the selling process in each dealership.

Virtual F&I: Individual Examples

These represent a few of the thousands of modules that are available, to create a customized, perfect presentation. Typically 4-8 products are linked together, and combined with an electronic or paper menu, to help a customer review their options.

Vehicle Service Contracts

The cornerstone of most F&I departments

Loss of Employment

A re-engineered product gaining popularity in these troubled economic times

Tire & Rim 

Tire & Rim protection is a new hot selling product.

Interior/Exterior

A universal F&I product

Vehicle Theft Registration

Window etching is still the most basic and popular security device

GAP

GAP coverage is a popular finance and lease option

LoJack Vehicle Recovery System

One of the popular recovery systems

Nextel Phones

Included at no additional cost with preferred packages